Last updated: February 10, 2025
At Vony, we are committed to providing a secure, smooth and transparent payment experience. Below are the key details regarding accepted payment methods, transaction security and billing practices for purchases on our website.
1. Accepted payment methods We use Shopify Payments to guarantee secure, fast and protected transactions. We exclusively accept credit card payments, ensuring simplicity and reliability for your purchases. Accepted cards include Visa, Mastercard and American Express.
2. Currency All transactions on our site are processed in euros (€). The total cost, including applicable taxes and fees, will be clearly displayed during checkout.
3. Payment security At Vony, the security of your transactions is our priority. All payment information is encrypted using SSL (Secure Socket Layer) technology to guarantee its protection. We never have access to your banking information. Sensitive data is processed directly by our payment provider, Shopify Payments, which complies with the highest security standards in the financial industry. Your information remains confidential throughout the purchase process.
4. Billing Once your payment is confirmed, you will receive an order confirmation e-mail containing a detailed summary of your purchase along with an official proof of payment. The total amount will include product prices, applicable taxes and any additional fees clearly indicated at checkout.
5. Payment issues If you experience difficulties with your payment, please check the following:
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The card details were entered correctly.
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Your card has sufficient funds.
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Your bank has not blocked the transaction for security verification reasons. If the problem persists, please contact our Customer Service team.
6. Contact us For any questions or issues related to payments, our Customer Service team is at your disposal:
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Email: info@thevonystore.com
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Hours: Monday to Friday, 9:00 AM to 7:00 PM
At Vony, we are committed to providing a transparent, secure and enjoyable shopping experience. Thank you for choosing us, and we wish you an excellent shopping experience on our site.
The Vony Team